Customer Reviews

Serving You Like Family Since 1989

What our customers are saying about our service

Prompt Action Pest Control has provided extraordinarily effective service at a reasonable cost over the last 9 years. Their responsive, fair, conscientious and friendly approach toward business is outstanding. We plan on continuing our business relationship and highly recommend Prompt Action Pest Control to anyone needing professional pest control services.
Doug and Sue
Cornerstone Inc, Eau Claire, WI
As the Administrator of Menomonie Street Dental, I can attest to the professionalism, prompt and courteous people on staff at Prompt Action Pest Control. For years, we put up with our building getting covered with box elder bugs and once we contacted Prompt Action, the problem ceased. With our regular monthly treatments for bugs and rodents, our concerns are gone. Thank you Prompt Action for being there for us!
Linda
Menomonie Street Dental, Eau Claire, WI
I've been a customer of Prompt Action Pest Control for over 10 years and I've always been pleased with their service. We live near a forever conservation area and the field mice are plentiful. Jerry has always treated me as if I were his only customer, although I know that I am not. He's returned to work on problem areas, re-treat at no additional charge, and followed up to see if we have any new activity. Referring businesses, family and friends is easy when working with trustworthy, dependable and thorough business as Prompt Action.
Linda
Eau Claire, WI

"Brant is reliable, courteous, and professional. Our family has been with Prompt Action Pest Control for almost two decades now, and we are so happy with this family owned and locally owned business."

- Barbara (Eau Claire)

"Prompt Action offers top service. Our technician Brant was very thorough and friendly, an asset not seen a whole lot these days. Not to mention, competitive prices. We will definitely use them again. Thank you very much for the peace of mind."

- Mike (Almena)

"We are pleased with the service we received. Jared was excellent, explained the process beforehand, and showed me what he did to solve the problem. Highly recommend! Thank you!"

- Barbara (Eau Claire)

"True to their company name: Prompt Action. Jared and everyone I have worked with has been excellent. Phones are answered promptly, contracts are sent the same day, and work is scheduled as soon as possible. I appreciate the service and communication. Thank you."

- Rose (Barnes)

"Jason was very friendly and informative. He got right to work and kept us informed of what he was doing inside and outside. We are pleased, and based upon his performance, we will recommend Prompt Action to others."

- Tom (Altoona)

"Jason has been awesome and has always gone above and beyond on every service. He truly wants to help us figure out how the mice are getting in and always updates us on the progress being made and where we need to stay vigilant. We can't say enough good things about his integrity, attention to detail, and just sticking with it to help us figure out what would work for our particular house. Thanks!"

- Jen (Chetek)

"Jeb did a thorough review of the situation to locate the probable entry point of bees in my basement. His professional assessments and positive, friendly manner were very appreciated. This is my third time using Prompt Action (for bats, mice, and bees), and I am a very satisfied customer."

- Cheryl (Wausau)

"Thanks for your diligent service! Jeb is a friendly and accommodating representative of this company. I am and have been pleased with his concentration in finding all the possible entrances of unwanted critters and sealing them up. Kudos to your dedicated service! I recommend Prompt Action to anyone who has pest problems. They have great employees and service!"

- Jackie (Wausau)

"I enjoyed my interaction with Lee. He arrived during the scheduled time window, provided a friendly introduction, described the service that he was going to perform, and then proceeded to perform the service as described as well as concluded his visit by providing an update of what was performed and what he was seeing related to the level of rodent activity. The best news: It appears that Prompt Action has eliminated the rodent activity that we were experiencing. Thank you to Lee and Jared for a job well done!"

- Dave (Spooner)

"Lee was absolutely top notch. We were desperate for immediate help because of small children on the premise at risk of injury from a hidden yellow jacket nest. He made space in his busy schedule to help us, and my guests are happily enjoying a much needed, brief vacation. Super man!"

- Barb (Sarona)
I have been nothing but pleased with Prompt Action Pest Control over the years.

I met Jared and Jerry several years ago when we needed bats removed from the attic of our lake home. The bats were humanely removed and we've not had a problem since.

They are up for challenges and Jarred has gone 'above and beyond' to solve our mouse problems - crawling in the crawl space under part of the house and descending the well hold to seal off the entrances for mice. He comes back on schedule to check for any new activity.

A few years ago I had a fall spraying done for the Asian 'lady bugs.' This has been a Godsend! Instead of returning in spring to have hundreds of the bugs to vacuum and watch them literally coming out of the woodwork, I find next to none. I have this spraying done every autumn now.

I wholeheartedly recommend this family business for reliability and results.
Mary
Siren, WI
We have been using Prompt Action Pest Control for more than 7 years and have been 100% satisfied with the results of the service. They have been dependable and have always had a solution for any pest control problem we have had at our facilities, which include a senior housing, adult day services, and a nursing home.
Mike
Grace Lutheran Foundation, Eau Claire, WI

"Manny was very helpful, explained the situation clearly, and answered the many questions I had. He was professional and did not have a high pressure style that tends to make me less apt to hire someone. He was personable and seems to care about his customers and is willing to work hard to help alleviate the problems they are dealing with."

- Andrea (Wausau)

"Above expectations! Manny was on time, worked outside in the pouring rain, professional, caring, and answered all of my questions completely. I'm very satisfied. I wish all service personnel were like this!"

- Karen (Weston)

"I have used Prompt Action for insect spraying for several years now and am totally satisfied with all aspects of the company. Shane is friendly and helpful as well as performs the task quickly and efficiently. I always get a quick response when I call or message, and the spraying appears to be very effective. I have recommended them to others and will continue to do so."

- Douglas (Fairchild)

"I would just like to say thank you to Prompt Action Pest Control! From the moment I made the initial phone call to describe my situation, Monica greeted me with professionalism and a sympathetic ear to my problems with bats and mice. I am totally terrified by both of those creatures. I found Shane to be professional, friendly, and very knowledgeable. He was very thorough in his work and really took the time to listen to my concerns and answered all of my questions. Day 2, and I am finally getting a good nights' rest knowing those creatures will be exiting my house. Thanks again for your help, and I will certainly pass on your company name to whomever I meet and is in need of pest control! Great job!"

- Theresa (Chippewa Falls)

"Stephen is always courteous and professional when he is at our house. He explains his findings along with options for dealing with any issues. We feel that he is always honest about what needs to be done, offers his opinion based on his experience, and doesn't make us feel pressured to have any work completed. We trust Prompt Action Pest Control."

- Tammy (Harshaw)

"The day we found Prompt Action was a very good day. Our bat situation at the time was so out of control, but from the very first visit from Prompt Action, we have been completely bat free. The annual check gives us continued peace of mind, and we have always found our "bat man" Stephen to be friendly and professional. Highly, highly recommend."

- Deanna (Wausau)

"Tyler did a very thorough job for me. He checked every outside possibility for bats, and he thoroughly looked for signs of mice throughout the interior of the house. I greatly appreciate all his time and expertise as he looked all over the house. Thank you so much, Tyler!"

- Linda (St. Croix Falls)

"We always appreciate Tyler's work! He is very easy to work with and always explains things excellently. We are very happy with our service. Thank you!"

- Jenna (Glenwood City)

"My son-in-law and I were extremely pleased with the whole process from making the appointment to Stephen eliminating our squirrel problem. Friendly, professional, and honest describes our experience. We would definitely recommend Prompt Action and will work with Stephen in the future if needed!"

- Deanne (Tomahawk)

"Brant and everyone at Prompt Action does a great job servicing their customers. We are so happy we found you guys to solve our flying squirrel problem, and we are regular, extremely satisfied customers. The technicians are very knowledgeable, respectful, and kind."

- Tom (Minong)
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